Your story is our story. Everything we do—from the smallest improvement to the largest innovation—strengthens the platform where you tell that story. This work has meant dramatic evolution for our platform, and as our business evolves, so must our brand.

What’s changing

Changes to our visual identity aim to better represent who we are and where we are going as a business (in the same product you know and love).

Our new logo visually represents our data-driven approach, focus on customer-centricity, and commitment to forward momentum.

We enhanced our color palette, typography, and art direction to deliver experiences that reflect Customer.io’s core attributes: powerful, adaptive, and helpful.

Learn more

Timing for rollout

The new branding is rolling out across our website, product, and communications today, although the full refresh will take a few months to complete. In the meantime, we're committed to ensuring a seamless transition for our customers and community.

Any questions? Just hit reply. Thanks for being part of the journey!

Best,
The Customer.io Team

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