Hi friend,
We're thrilled that 8Greens — the daily dose of greens you know and love — is now part of the Grove family.
As mentioned in our email on March 12, we’re reaching out to share that we’ll soon transition all 8Greens products, email marketing, and active subscriptions (if you have them!) to Grove.com.
What is Grove?
Grove is the one-stop online destination for everyday essentials that create a healthier home and planet. Explore thousands of thoughtfully vetted products for every room and everyone in your home, including household cleaning, personal care, health and wellness, laundry, clean beauty, kitchen, pantry, kids, baby, pet care, and beyond. Everything Grove sells meets a higher standard — from health to sustainability and performance — so you get a great value without compromising your values. As a B Corp and Public Benefit Corporation, Grove goes beyond selling products: every order is carbon neutral, supports plastic waste cleanup initiatives, and lets you see and track the positive impact of your choices.
What does this mean for my 8Greens account?
Starting on March 31, 2025 at 12:00 p.m. PST (“Transition Date”), your 8Greens customer account will be moved over to Grove. After the Transition Date, if you have not opted out of joining Grove per the below, we will create a Grove account for you, send you marketing communications, and continue to fulfill any active 8Greens subscriptions through Grove.
If you do not want to transition your 8Greens account to Grove, you can opt out by clicking this form link, selecting the “Yes” checkbox, and submitting before March 31, 2025 at 12:00 p.m. PST. This will prevent the migration of your account to Grove. By not opting out by the Transition Date and continuing with a Grove account, services, and subscriptions, you accept and consent to the Grove Terms of Service and Privacy Policy.
Please note that even after the transition, you can delete your account with Grove at any time by submitting a deletion request form. You can keep shopping the 8Greens site as usual until the Transition Date, and at that point we will close the 8Greens site, begin offering 8Greens products on Grove.com, and migrate your account and any active subscriptions to Grove.com.
What does this mean for your Grove.com experience?
8Greens Rewards Club → Grove VIP:
- The 8 Greens Rewards Club program will not be transitioning to Grove.
- Instead, when your account is created on Grove, you will be granted a FREE 1-year membership to our VIP program ($29.99 value), which includes:
- Free shipping on orders $29+
- Bi-monthly free gifts with purchase
- Exclusive discounts in the VIP shop — and more!
- Your Grove VIP membership will not auto-renew for a second year unless you choose to renew for $29.99/year through your Grove account page.
Shipping:
- Your shipping costs will update to align with Grove’s current offering.
- For VIPs, orders over $29 ship free and orders under $29 will be charged a $6.99 shipping fee.
- For non-VIPs, orders over $79 ship free and orders under $79 will be charged the same $6.99 shipping fee.
Subscriptions:
- If you have an active subscription on 8Greens and you choose not to opt out of the transition, your subscription will remain active on Grove.com as of April 3, 2025.
- Grove will match the current 8Greens Subscribe and Save discounted price of your subscription(s) for the first 3 months of your active Grove subscription. If your subscription remains active after that, you will automatically transition to Grove’s standard 8Greens product pricing with the standard Subscribe and Save discount of: 5% off subscriptions.
- Any orders scheduled after the 8 Greens site is closed will receive at least 7 days notice through Grove before the order is charged and shipped.
- Please note that if you have a subscription order that is under $29, it will incur a $6.99 shipping fee upon automatic shipment.
Customer Service:
- As a Grove customer you are free to make changes to your recurring subscription order at any point up until your order is processed, Grove’s Customer Happiness team is unable to edit, reschedule or cancel product subscriptions on your behalf. You’ll have until 9:00 p.m. PT on the day before the order date to make any changes to your recurring orders.
- All changes to your order can be made directly in your account, on Web or App. Grove’s Customer Happiness team can’t make product substitutions on your behalf.
- Grove’s Customer Happiness team is available to answer any questions you may have via phone [1-844-476-8375], chat or web form [grove.co/contact] . However, Grove does not support customer service via SMS at this time.
If you have any questions or concerns regarding the transition from 8Greens to Grove.com, please reach out to us at [email protected]. Welcome to Grove! We’re so happy you’re here.
-Team Grove
|
|
This email was sent to [email protected]
Every effort is made to contact you only with information from 8Greens that may be of value to you. If you do not wish to receive emails from us in the future, please click to unsubscribe.
8Greens ·New York, NY - 10020 - USA |
|
|
|
|
