The AI agents you need to stay ahead

Check. out our latest features announced

We just announced new AI capabilities at our Innovation Fest that will transform the way you engage customers: Loomi’s marketing agent is now generally available, and our conversational agent received major updates. Plus, a full set of marketing and search features were announced.

Customers are already seeing a 2x increase in value per email delivered with Loomi marketing agent and results like $10.6M in incremental annual revenue with Loomi conversational agent.

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Here's what launched at Innovation Fest 2026

Loomi marketing agent

Now generally available

With one prompt get a fully built, deeply personalized campaign live in 15 minutes. Loomi marketing agent defines your audience from real-time data, builds the full journey, and assembles personalized content for every recipient. 260 Sample Sale used it to target 82% fewer customers and make $10K more revenue with a 2.4x higher conversion rate.

Get Access to Loomi Marketing Agent →

Loomi conversational agent

Major new capabilities

Rebuilt on a new agentic architecture that interprets multi-step shopper intent, not just keywords. It knows your catalog, follows your merchandising rules, and now surfaces review summaries from similar shoppers at the moment of decision. During Black Friday, Bash saw 35% higher conversion, 40% more revenue per visitor, and 28% fewer exits.

See Loomi Conversational Agent →