Orders ship within 2 business days. Delivery timeframes vary by carrier and method. Estimated delivery dates are not guaranteed during holiday peak volume. We recommend ordering early. Purchases made on Ember.com between November 1 and December 31, 2025, are eligible for return through January 31, 2026. Items must be returned in their original condition and packaging. Proof of purchase is required. Shipping fees are non-refundable. This policy applies only to purchases made directly through Ember.com.
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