Felix Gray. Science-backed blue light glasses built for the modern screen life. Better focus, better sleep, better days. Hi there, we are writing to you today to proactively inform you about a recent activity on your account with Felix Gray and to reassure you about the security and integrity of your personal information. We take your privacy seriously and want to make sure you are fully informed at all times. Why We Are Contacting You: We recently received a secure, encrypted request to reset the password associated with your Felix Gray profile. In an age where data security is more important than ever, we want to ensure you have all the information you need to stay safe online. While we employ the latest security measures to protect your account at https://felixgray.com/, it is equally important for you to be informed and vigilant about any activity that may concern your account. Your Account is Secure: Right now, your account is 100% secure and there have been no breaches or unauthorized access of any kind. We are committed to being proactive about your privacy, taking preventative measures to safeguard your data rather than just reacting to problems after they occur. Our dedicated security team monitors all activity on our platform around the clock to ensure your information remains protected at all times. For Users of Older Devices: If you are reading this on an older phone or device, you might be viewing this message in plain text. This means the information might not be as visually structured as it would appear on a newer device with updated software. We encourage you to update your device or access your account from a secure computer to ensure the highest level of protection when managing your personal data. Proactive Security Measures: We take a proactive approach to security, constantly monitoring our systems and implementing the latest security protocols to protect your data. This includes robust encryption to safeguard your personal and financial information; strict access controls to limit who can access your data; regular security audits to identify and address potential vulnerabilities before they become issues; and comprehensive incident response plans to handle any security events swiftly and effectively. These measures are continuously reviewed and improved to stay ahead of emerging threats. What to Do if You Suspect an Issue: If you did not initiate this password reset request, please take immediate action to secure your account. Navigate directly to https://felixgray.com/ and change your password as soon as possible. Here are some potential triggers that may indicate suspicious activity on your account: unauthorized login attempts from an unrecognized device or location; changes to your account settings or personal information that you did not authorize; or any notification about actions you did not personally initiate. Important Security Reminder: Please remember that we will never ask you for sensitive information such as your credit card number, expiry date, or CVV via email. This information is securely stored and protected according to industry best practices. Any email claiming to be from Felix Gray and requesting financial details should be treated as suspicious and reported immediately. Be Alert for Phishing Attempts: Always be cautious of emails requesting personal or financial information, even if they appear to come from a trusted source. Verify that the sender's email address matches our official domain before responding or clicking any links. If you have any doubts about an email's authenticity, please contact our customer support team directly through https://felixgray.com/ or our official phone number. How to Stay Informed: You can manage your account security settings, review recent activity, and receive updates by logging into your account on our website or through our mobile app. Our dedicated customer support team is always available to assist you with any concerns. Thank you for your continued trust in Felix Gray. Sincerely, The Security and Privacy Team.