26% CTR, takes minutes to build — and you're probably not using it yet

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MOBILE MARKETING

Everything you need to know about SMS marketing

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Marketers are often expected to ‘do more with less’. 🙄


SMS is the channel that actually does just that.


Doing more: Click-through rates are 26% — that’s seven times higher than email. It’s clear audiences respond to SMS marketing, and once they’re on your list, they stick around. Global unsubscribe rates sit below 0.5%.


Doing less: With just 160 characters and no design requirements, you can get an SMS campaign created in a matter of minutes. And when you’re a Dotdigital customer, one click will convert your email campaign into an SMS for you.


Download our SMS cheatsheet for:

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Advice on when to use SMS, including timing, frequency, and message content

•

A checklist for crafting an effective SMS campaign

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A guide to SMS reporting, including regional benchmarks for instant context

Our 2026 Global benchmark report found that SMS sends grew 57.2% year-on-year. The channel is only getting bigger — now's the time to get started.


Get the cheatsheet »


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Dotdigital is a trading name of Dotdigital EMEA Limited (company number: 03762341), whose registered office is at No. 1 London Bridge, London, SE1 9BG, UK. Part of the Dotdigital Group PLC.

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