Hi Andy, At ZapConnect 2025, RevOps leaders could not stop talking about these AI trends: - AI is a connector, not just an app: The big wins come when AI plugs into the tools you already use (like email, CRM, and chat) so it can think while automation handles the busywork.
- Now everyone can build with AI: Plain-English helpers and simple builders let non-technical teams create real workflows; hack days and demos spread skills fast.
- Humans are still in charge: Approvals and activity logs maintain control and trust, while companies start managing “bot accounts” the same way they manage people.
- Real results beat experiments: Success stories show faster responses, better sales, and revenue gains—but pilot programs fail when AI sits off to the side instead of inside everyday processes.
- Quick wins can fuel company systems: As AI helpers begin to outnumber people, teams must move from one-off automations to shared templates, dedicated tools (like lead routing), and training programs.
Check out these sessions with even more insights on AI and RevOps while they're still available on demand: Zapier MCP 101: Give your LLM Access to 8,000+ Tools Create AI Teammates in Minutes with Zapier Agents Scaling AI Across the Org: Viva's Journey to Automation Maturity Light the Way: How to Make Your Company AI First Happy automating, Lindsay Rothlisberger Director of RevOps, Zapier
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