Hi ,

Marie from Soft Services’ Customer Services department here! I want to make sure you have all the soft gifting supplies that you need in time for the holiday, so I’m quickly popping in with our recommended order submission deadlines.

These are just estimates based on info we’ve received from shipping carriers and historical transit data, and of course things happen during all the hustle and bustle, so we can’t make any promises—the sooner you can get your order in, the better!

For the best chance of receiving your order by Christmas, place your order using:

🏃‍♀️Standard by 12/15
🏃‍♀️🏃‍♀️Rush by 12/19
🏃‍♀️🏃‍♀️🏃‍♀️💨 Overnight by 12/22 noon EST

I’m based in Miami, so even I have to abide by these dates! Personally, I’ll be ordering 5 Buffing Bar Miniature Collection gift sets—they’re just too cute, and the perfect intro to Soft Services for friends and cousins. Also, gifting Theraplush has never failed in the past, so I’ve already put in an order for several Theraplush Gift Sets for the VIPs in my life (you’ll know who you are soon!). 🤐 

As a heads up, since carriers are receiving an influx of packages right now, it’s normal for your tracking info to take a few days to update after leaving our warehouse. If you’re not seeing any movement within 3-5 business days though, please reach out to us so we can help asap!

Signing off for now,
Marie
 
 
 
 
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