When Dove (famous for body washes) and Crumbl (famous for cookies) formed a partnership last year, it may not have seemed like an obvious match made in heaven.
But Crumbl has huge Gen Z appeal, and Dove has a long history as a trusted brand (though, as Dove head of PR and influence Dana Paolucci put it, “to Gen Z, Dove was still in the friend zone”). So Dove developed a limited edition co-branded body wash in sugary-sweet scents — think confetti cake-scented deodorant and strawberry crumb cake-scented hand wash.
Most of us don’t have Dove-sized advertising budgets. But we do have the ability to respond to existing user behaviors, and that’s exactly what Dove did. Crumbl’s Gen Z fandom spends 24 hours a day on TikTok (that’s my rough estimate, at least), so Dove started a slow leak campaign to drum up excitement that spread like wildfire across For You Pages.
Crumbl diehards live for Mondays — I’m glad somebody does — when new flavors drop. So naturally Dove used Mondays for announcements and product launches, tapping into those existing behaviors.
Read more about the campaign, which was Dove’s most successful product launch ever.