| Welcome back to the Recruiter’s Desk, where we spotlight what hiring teams are seeing on the ground and share practical guidance from talent leaders. The view from the chair right now? AI is quietly slipping into interviews – new Greenhouse data shows that 35% of recruiters say they’ve observed candidates using it in real time. That doesn’t make interviews broken. It just means our approach needs to evolve. Greenhouse TA Manager Bronté Chappell reminds us that the goal isn’t to police candidates – it’s to create conversations that surface the strengths AI can’t supply. Here are her tips:
1. Ask questions that reveal lived experience, not memorized responses Prioritize behavioral and situational questions that require candidates to share what they did, how they made decisions and what they learned along the way. You’ll uncover real experience, self-awareness and learning agility – qualities AI tools can’t really fabricate.
2. Evaluate answers against outcomes – not just polish A confident delivery is helpful, but it’s not the whole story. Use structured scorecards to look for evidence of skill, role readiness and impact a candidate has demonstrated in past work. Strong communication can elevate a response, but outcomes and examples should carry the weight.
3. Pay attention to how candidates collaborate in the conversation It’s important to understand how someone engages: asking clarifying questions, responding thoughtfully to follow-ups, showing curiosity and building on ideas. These signals help you understand how they might partner with hiring managers, peers and cross-functional teams – not just whether they interview well. |