We are writing to let you know that we have updated our Privacy Policy.
While we encourage you to read the updated Privacy Policy in full, below is a summary of the key updates:
- Additional information regarding how we collect personal information from third-party and indirect sources, including our obligation to notify you of key collection details and your rights under the New Zealand Information Privacy Principles.
- Expanded information on our use of cookies and similar technologies, including the distinction between essential and non-essential cookies, when consent is required, how you can manage your preferences, and the role of third-party providers.
- Further detail on how we respond to privacy breaches, including our obligations to notify affected individuals and the Office of the Privacy Commissioner where a breach is likely to cause serious harm, and the information that will be provided to individuals.
- Expanded information regarding disclosure of personal information outside New Zealand, including the safeguards we apply, requirements for comparable protection, and when your consent may be required.
- Additional detail on how long we retain personal information, including indicative retention periods for customer, loyalty, employment and financial data, and our obligations to comply with applicable legal requirements.
- Further clarification on how we notify you of material changes to this Privacy Policy, including direct notification (such as by email) in addition to publication on our Website.
- Additional information on your rights to escalate privacy complaints, including how to contact the Office of the Privacy Commissioner if you are not satisfied with our response.
The updated Privacy Policy will take effect from 21 July 2026.
By continuing to access or use our website, app or services, or by continuing to participate in our PERi‑Perks loyalty program, you acknowledge and agree to the updated Privacy Policy.
You can view the updated Privacy Policy here.
If you have any questions or would like more information, please contact us using the details provided in the Privacy Policy.
Kind regards,
Nando’s New Zealand
