To celebrate, we are giving 20 percent savings site-wide including our spicy merch!
Hello Spicy Empire!
Redbloom turns two this day. I can't believe it's been two years, because honestly, it feels like half a decade had passed. I guess that's what happens when everything moves quick. Last month has been a wild ride. Within the span of 10 days..
- I went to Expo West, the biggest trade show in North America to understand the hottest trends in CPG.
- Then I went to Miami to kickoff the Wellness Cruise we were sponsoring. I couldn't actually go on the cruise because the next day I had to fly to Hawaii for a Health Conference to understand which products doctors were pushing.
- At the conference, I sparked an engaging conversation about payer coverage with someone who I later found out to be a VP at United Health. I asked her how the CEO situation impacted the company. She said someone literally stepped in the next day and everything was back to normal.
- Anyways.. I took a beach day to myself and flew back to LA to exhibit at a Dietitian Conference we sponsored. We're trying to educate dietitians on administering capsaicin therapy and certify them to provide it as a service to their clients.
During this entire time, USPS had a system-wide brainfart where they started recycling tracking numbers for unshipped labels. So customers were getting tracking numbers that showed the orders as delivered to a different address sometime in the past. Customer support team was blowing up and operations team had no way to track numbers back to orders. It's finally fixed, and I apologize for the confusion this has caused the community. Thank you for bearing with our growing pains as we continue to serve the Spicy Empire!
-Steph |
