Join more than 20,000 service leaders and AI innovators to explore how AI is transforming customer experience — and hear from keynote speaker Reid Hoffman, Co-Founder of LinkedIn and Inflection AI, and Partner at Greylock. Discover how Zendesk is redefining support with true resolution at scale.

Customers using Zendesk now have faster, more scalable, and more accurate AI thanks to GPT-5, now integrated with our Resolution Platform.

• 20%+ reduction in fallback escalations.
• Better ambiguity handling.
• Enhanced multilingual agent assist.

Check out our latest Product Spotlight, with seven new features designed to empower your teams, like:

• Agent Productivity Dashboard – See how your team uses AI tools in Copilot
• Custom QA – Let AI score service quality based on what matters most
• Automatic Redaction with Triggers – Protect sensitive data and stay compliant
• Salesforce Integration – Get a unified customer view across Sales and Support
• AI Agents in Action – Resolve complex issues fast with agentic AI
• AI Translations for Articles – Instantly localize your Help Center content
• Article Multiplacement – Manage content across multiple sections with ease

To see all of our latest product updates, visit our What's new page.

• Zendesk CTO on the new era of customer experience
  Read more→
  
• AI agents can address bugbear in CX, but data issues persist
  Read more→
  
• Zendesk finalist at ISG Software Innovation Awards
  Read more→