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At bdna, we exist to improve society. We choose to only work with clients that have a direct impact on community wellbeing, safety and improvement - which means that we get to make a difference every day!

Technical Support Engineers

About the Role

This role requires exceptional problem-solving skills, including finding innovative and efficient solutions to complex issues and the ability to resolve complex technical issues with efficiency and precision.

You will be working as part of a diverse team of talented professionals and subject matter experts and be partnering with some of the most pioneering software firms in the country.

If you possess substantial experience and demonstratable success in technical support and a genuine belief that you can make a significant contribution to this role, we encourage you to apply.

Find out more and apply

Service Delivery Manager

About the Role

The bdna Products team of business analysts, software developers, engineers, testers and forensic subject matter experts work closely with law enforcement and forensic laboratories to improve forensic service delivery through specialist products.

Reporting directly into the Service and Delivery Director, you will be working as part of a diverse team of talented professionals and subject matter experts and be partnering with some of the most pioneering software firms in the country.

If you possess substantial experience and demonstratable success in technical support and a genuine belief that you can make a significant contribution to this role, we encourage you to apply.

You will oversee the end-to-end BAU service delivery process, ensuring that our clients receive exceptional service and support. You will collaborate closely with cross-functional teams, including project managers, developers and customer support representatives, to streamline operations and optimise service delivery workflows.

Find out more and apply

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