Discover how Zoey stays on top of customer feedback.
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  LEARN ZAPIER IN 14 DAYS
Instantly reply to reviews with AI + automation
Yesterday, we showed you how Zoey responds to customer questions with an AI chatbot.

Today, we'll see how Zoey keeps up with her customers' online reviews. Her tacos get a lot of love, and she wants to make sure she responds to every review.

Zoey uses AI to automatically reply to four- and five-star reviews and notify her of lower ratings so she can try to win them back with a free taco. Learn how she does it and how you can make ChatGPT work for you, too!
Watch now
Want to dive deeper?
Check out all the Learn Zapier in 14 Days lessons here.
Zoey shared her Zapier template:
Automate customer review responses
I created a Zap that uses the power of AI to send a “thank you” to customers who leave four- and five-star reviews and instantly notify me when a customer leaves a three-star review or lower. Now, you can use the same Zap to automate your review management process. Try it out!
Try this template

Customer story

Vector Media boosted their support speed with AI
“Zapier is unofficially a member of my team. It takes a lot of the repetitive tasks that burden our team's work lives and automates them so we can focus on using our brains for the creative work.”
Dan Dorato-Hankins
Vector Media
Read Vector Media's story
 Zoey's Zap tip #3
Master field mapping
Field mapping is like connecting the dots to make sure your data flows smoothly between apps. In this demo, we'll guide you through the process of mapping fields accurately, so the right info lands in the right places. Ready to connect your data?
Map your fields now  →
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