Hi Andy,

Hope you’re doing well. I wanted to personally invite you to join me for our CX Trends 2026 digital event on January 28 at 10:00 AM PT / 1:00 PM ET .

You’ll be in great company with CX leaders across industries as we explore what’s next for customer experience and the role AI is playing in shaping service, trust, and growth.

You’ll hear my interview with Dr. Ayesha Khanna, CEO of ADDO AI, and learn how leading brands are using AI to deliver faster, more personal service. We’ll also wrap with a live Q&A so you can dig into what this could mean for your team in 2026.

Save your spot here

Hope you can join us,

Sarah Gavin
SVP of Marketing & Communications, Zendesk