Ever spent more time asking for context than solving the problem? Support tickets trapped in vague descriptions, bugs you cannot reproduce, and endless back and forth are some of the biggest drains on productivity.

We want you to start the new year off right so we are giving you exclusive access to our newest, hottest feature - Request Video.

With Request Video you send a simple link so anyone can record their screen and voice to show what’s happening instead of trying to explain it in text.

Benefits of Request Video

• Resolve tickets faster by showing the issue instead of typing it
• Capture bugs with Data Logs (browser, OS, screen size, etc.), without manual repros
• Hand off issues to QA with everything they need to fix them
• Request demos or walkthroughs without a meeting

How to get started
Available immediately in Chrome, the web app, and on Mac desktop (Windows coming soon). Create a Request Video link, share it, and they record. No logins. No downloads. Free for all users until January 30.

Want to learn more? Check out our blog here. 

Happy recording!

The Zight Team

Capture and Share Instantly